SMS has been serving the research and consulting needs for organizations in Hawaii since 1960. During this time we have successfully completed projects for county, state and federal government agencies and departments; business sectors ranging from the visitor industry to financial services to development; not-for-profits including private schools, foundations, social services agencies, retirement facilities and hospitals; and many more including organizations located outside of Hawaii. Whatever type of organization you may have, it is likely that SMS has experience in your field.
SMS did a great job in leading Hawai‘i Tourism Authority’s evaluation development process…including identifying input, output and outcome measures to track progress toward HTA’s strategic goals. SMS also provided steps to guide us in integrating the evaluation process into our overall operations and planning. Our staff was actively engaged in the process and tracking the measures will ensure a focus on driving towards outcomes.
— Leslie Dance, former VP Marketing
Hawai‘i Tourism Authority