Career Opportunities

Join Hawai'i's oldest market research and consulting company.

E komo mai.

Founded in 1960, SMS Hawai'i has been spotting trends, pinpointing issues, and unlocking insights for as long as Hawai'i has been a state.

We're always looking to hear from good people to join our 'ohana.

As the demand for better information and intelligence continually grows, we always have open roles for part-time and full-time positions at our Honolulu office.

We welcome you to fill out the form below to apply to any of our available openings.

Mahalo for your interest in joining us at SMS Hawai'i.

Explore Roles:

Full-time Positions

There's life at work and life outside of work. We want everyone to be healthy and have the financial resources and support they need.

SMS Hawai'i offers competitive salaries and an outstanding benefits package including downtown parking or transit reimbursement, 100% premium-free medical and dental coverage for individuals, and reimbursement to O'ahu fitness centers.

Current Openings:

Socio-Economic Statistical Analyst (see below for full description)

Part-time Positions

As a market research company, we are continuously speaking to the people of Hawai'i and other Pacific Island nations, and asking for their opinions on important issues in their communities.

Telephone Researchers:

Telephone researchers administer surveys on the phone and in our call center facility at our Honolulu office. Telephone researchers do not sell anything over the phone.

Successful telephone researchers tend to be friendly, patient, detail-oriented and like working in a team environment. Most of this work occurs in the evenings and on the weekends. Additionally, SMS Hawai'i provides on-site training to qualified candidates.

Paid University-Level Internships

At SMS Hawai'i, we look for university students or new grads ready to dive in and learn, be a part of our team, and have an immediate impact on the millions of lives our research touches.

As a new grad, you will be trusted with diverse, critical projects, and you'll be empowered to help build infrastructure, analyze and visualize data, and share your insight.

SMS Hawai'i recruits paid university interns - community college students, undergraduates, and graduates - during each calendar year to work either in the research or consulting divisions of the company.

Current Openings:

Our summer internship position has been filled; stay tuned for our fall internship opportunities.

Mahalo for your interest!

Current Openings

Socio-Economic Statistical Analyst

SMS Hawai’i is seeking a Socio-Economic Statistical Analyst to join our team. Ideal candidate will have experience in socio-economic studies and impact assessments. This can be a full-time or part-time position and hybrid in-office, work-from-home schedules can be considered on a case-by-case basis.

Position Description:

We are seeking a highly motivated and technically skilled individual to support socio-economic analysis for our diverse set of projects and initiatives.

In this role, you will lead and coordinate research projects and statistical analysis, and work closely with clients to develop and model comprehensive solutions to solve complex challenges. This is a multifaceted role, and you will rapidly expand your expertise across a number of industries, leverage your experience with socio-economic evaluation methods and frameworks, and deliver insights and reports that support client needs. You will be responsible for developing and delivering impact assessments, socio-economic assessments, and stakeholder engagement strategies that involve:

Collaborating with colleagues and clients to develop methodologies, models, detailed work plans, researchable questions, and quantitative research tools for socio-economic impact assessment of a diverse set of projects
Conducting socio-economic assessments of projects by collecting information on key baseline indicators, variables and parameters and modeling and analyzing the information
Conducting analyses to determine direct, indirect, and induced job and economic impacts of specific projects
Reporting on socio-economic impacts and value attributable to individual projects, programs, and policies, as applicable
Undertaking in-depth desktop review of current and relevant literature, data sources and tools. Includes review of relevant literature, policies, plans, programs, and legislative frameworks
Undertaking fieldwork and analysis, including engagement of stakeholders through a participatory approach, ensuring at-risk communities (income-constrained, historically underrepresented, and vulnerable) are sufficiently engaged during the process
Participating in market research involving web panel surveys, telephone and in-person interviews, workshops and focus groups to collect information on socio-economic conditions
Working with clients and project teams to develop, deliver and assure client goals, outcomes and strategies in order to drive solutions that achieve positive outcomes for stakeholders
Providing solution-based advice to team members and clients on socio-economic issues

Position Qualifications:

Bachelor's degree. Preferred Master's or PHD degree with emphasis in a relevant discipline (Economics, social science, or mathematics)
Demonstrated work experience in undertaking socio-economic impact assessments and/or economic modelling
Experience with analytical methods used to support socio-economic assessments, such as economic input-output modelling, GIS overlay analysis, and demographic analyses
Understanding of quantitative and qualitative research methods
Familiarity with statistical analysis packages and economic modeling applications such as SPSS, R, or other relevant systems
Experience estimating indirect, direct, and induced job and economic effects
Strong interpersonal skills to interact across a broad range of audiences and technical backgrounds including internal and external clients, stakeholders and regulatory agencies
A positive, team-oriented attitude and inquisitive mindset
Ability to manage time and workload effectively to complete multiple tasks and meet deadlines
Ability to work effectively and professionally with diverse people - clients and co-workers
High proficiency with Microsoft Office (Word, Excel, Outlook, etc.)

Benefits and Compensation:

SMS Hawai'i offers competitive salaries and an outstanding benefits package including downtown parking or transit reimbursement and 100% premium free medical and dental coverage for individuals.

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