Consulting Services

Let's map your journey. Connect the dots between research and action using rich data to guide your strategy.


Our consulting services help you connect the dots between research and action. With decades of experience in business and community planning, and a vast library of socioeconomic data to draw from, we have the capabilities to go beyond surface-level strategy and advice. Our grounding in research gives us a solid footing to explain the foundational causes and barriers to an issue, bring new insights and information to your organization, and identify real opportunities for change. And with extensive experience working across all major industries in Hawaii, we understand the nuances of how business is done on the islands.

Our services include:

Strategic Planning — We help you create a roadmap to guide your organization to its long-term goals.

Evaluations — We review your processes and work with you to identify appropriate metrics for your goals and objectives. Then we work with you to gather and analyze the data to track your metrics. Reviewing the results provides insights to improve your plans and achieve your desired short-, medium, and long-term outcomes.

Program Implementation — We work in close, day-to-day collaboration with your team to implement plans and respond to challenges as they arise. We provide planning support services to supplement your team as needed.

Facilitation — We plan, organize, and facilitate events like planning sessions, workshops, and retreats. The best plans are developed by the people responsible for implementation.

Workforce Development — We facilitate and convene partnerships between industry and education leaders that support collaboration on critical initiatives and prepare our future workforce for in-demand career opportunities.

Market Demand Plans — We take information about your customers and develop goals, strategies, and tactics to fulfill their needs and reach them effectively and profitably.


SMS Hawai'i Consulting is led by Faith Sereno Rex, a Native Hawaiian- and a woman-owned wholly-owned subsidiary of SMS. Faith works closely with clients to create strategic plans grounded in quantitative market analyses and outcomes-oriented evaluations. She also provides strategies and tactics to help clients better use their customer, donor, and sales databases, to target potential customers and improve customer retention.

> [Case Study] Solving a Data Gap for Hawai'i's Homeless Nonprofits

Contact Us

Have a question for us? Let us know how we can help. Get in touch with us directly at (808) 537-3356 or by email below.


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SMS Hawai’i
Pauahi Tower
1003 Bishop Street, Suite 650
Honolulu, HI 96813
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