Results

Client achieves goals in the most efficient and effective manner.

Action

Providing skilled implementation with built-in measurements.

Integration

Integrating intelligence with client goals leads to superior strategies.

Intelligence

Providing superior analysis converts data to actionable intelligence

Information

Knowing what data to collect and gathering it accurately.

Know Thy Mouse...

Understand your target market through accurate data. SMS can help you reach customers more efficiently!

We Research Your Market

As a full service research company, we conducts quantitative studies by telephone, mail, Internet, or through intercept...

Our Tourism Intelligence Division

We have access to a wealth of information that can provide powerful and meaningful insights to our visitor industry clients...

Gather Data from Focus Groups

SMS has a superior focus group facility that comfortably accommodates participants as well as you, our clients. View SMS...

Maintaining Models for an Accurate Foundation

We use statistical or mathematical modeling to maintain the Population Model and the Housing Model support all of our...

Customer Satisfaction

Maximize customer retention through low cost customer satisfaction research. SMS is here to help!

Our Knowledge, Your Profit

We help you make intelligent business decisions! Our professional staff has a wide range of complementary abilities drawn...

Socio-Economic Studies

SMS has developed specialization in economic, social and agricultural assessments. We have been particularly active in...

Evaluations and Analysis for Improving Programs

For businesses or non-profit agencies, we want to produce analysis for improving your programs.We conduct major health and...

SMS is Hiring!

We hire and train you to be the best in your field.
A career with SMS translates to success!

Recent News and Articles


Turing information into intelligence! Check back regularly for articles and press releases from SMS Hawaii.

SMS Community Pulse: Community Views on COVID-19

A significant majority of residents believe that the Hawai‘i government’s response to COVID-19 is going in the right direction (64%), based on a survey just completed by SMS Research & Marketing Services Inc (SMS). Forty-nine percent of adults believe that the situation is slowly getting better.

Where O‘ahu Residents Live and Work

The data presented in this analysis are based on a survey of 2,140 random O‘ahu households providing a margin of error of +/-2.1 percent at the 95 percent confidence interval. The surveys were completed in the first half of 2019.

Supported By SMS Study, Hawaii DOT - Harbors Recognized As Team Of The Year!

Congratulations to the Ferry Feasibility Study Team for winning the Western Association of State Highway and Transportation Officials Team of the Year Award.

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