Our team experience enables us to provide a very broad range of products and services to give you the information you need to make actionable decisions. We are a research innovator. Identifying potential information needs, our research experts create new products or adapt proven products to fill gaps in the market at the lowest cost to clients. Through affiliations and partnerships we handle research on the Mainland, in Guam, and in Europe.
All projects are done in the most cost effective and timely manner possible. For each project, SMS implements the following essential steps:
These are the steps to accurate information that you can rely on.
SMS did a great job in leading Hawai‘i Tourism Authority’s evaluation development process…including identifying input, output and outcome measures to track progress toward HTA’s strategic goals. SMS also provided steps to guide us in integrating the evaluation process into our overall operations and planning. Our staff was actively engaged in the process and tracking the measures will ensure a focus on driving towards outcomes.
— Leslie Dance, former VP Marketing
Hawai‘i Tourism Authority